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5as online dating
The supplier must provide you with details of your cancellation rights, any duty to return the goods should you cancel, and whether you will have to pay for this.In return, you must provide notice of cancellation in writing, which this must be posted, left at, faxed or emailed to the business address of the supplier no later than 7 working days after receipt of goods.
Unless you have agreed otherwise, goods must be delivered, or services performed within 30 days from the date you submitted your order.premium rate telephone line), period of validity of offer, information regarding substitute products.This information must be communicated clearly, but not necessarily in writing, before your order is confirmed so that you can be in possession of all the facts should you wish to change your mind.Remember also that the price you see when you ‘add to cart’ is often not the price you end up paying.Any additional costs such as VAT, shipping, handling or administrative fees, customs duties etc that you are responsible for should be clearly set out before you confirm payment.if you have not received any pre-contractual information (outlining, among other things, your cooling off rights) before you buy, then you should do so before the goods have been delivered.
if you haven’t been presented with this information at any time, then this will have important implications for your cooling off period.
See our Distance Selling Regulations and your right to cancel section for more on this.
One of the most important implications of the distance selling regulations is a cooling off period of 7 working days during which you have the right to cancel and get a full refund.
New Regulations have introduced greater consumer protection measures for the increasing number of people buying online and by mail order.
Although the practice is still not without its problems due to the anonymity of the web and the regularity of card fraud.
The purchase of goods and services over the internet, by phone or by mail order generally is subject to the same consumer rights as if you had bought the item on the high street.